Frequently Asked Questions

Q. Are you an Online Florist?

Yes, flowers can be ordered via our website, we also have a physical store at Tanjong Pagar which you can drop by to order or collect.

Q. How to order flower delivery online?

Ordering flowers online at Flora Moments is as easy as 1, 2, 3.
All you have to do is to
    1. visit,
    2. choose your desired products, and
    3. add to cart and pay.
You’ll receive your order/s at the agreed time.

Q. How much does flower delivery cost?

Normal delivery is free of charge. However, there is a delivery surcharge from 7 am – 9 am and 9 pm – 12 am deliveries. See “delivery policy” for more information.

Q. What happens if flowers are delivered and no one is home?

Upon ordering, you may select how you want to receive your order. You may choose to leave it to your neighbor, leave at the door, leave at the reception/lobby, and or notify you when the driver arrives.

Q. What can you send instead of flowers?

Aside from flowers, we also offer hampers and balloons perfect for festive celebrations!
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