wine delivery singapore with flowers valentines day love

葡萄酒

    筛选
      我们推出精美的葡萄酒系列,完美搭配您的鲜花礼品。手工采摘的鲜花和精心挑选的葡萄酒和谐融合,提升您的送礼体验,创造令人难忘又愉悦的时刻。

      🍷 **配对的艺术:**
      我们葡萄酒系列中的每一瓶都经过精心挑选,以增强您的花卉布置之美。无论您是庆祝特殊场合、表达感激之情还是仅仅分享爱意,我们精心挑选的葡萄酒都能提升生活中珍贵时刻的品味。

      🌸 **花朵与瓶子:**
      我们的花艺师精心制作每一束花束,以体现优雅、魅力和情感。搭配我们精选的精美葡萄酒,您的礼物将成为色彩、香气和口味的交响乐,让您获得真正身临其境的感官体验。

      🎁 **完美的礼物:**
      无论是浪漫的举动、真挚的感谢还是赞赏的象征,我们的葡萄酒系列都能为各种场合增添一丝精致和魅力。从一系列红葡萄酒、白葡萄酒和起泡酒中进行选择,以满足收件人的喜好。

      🥂 **为爱和欢笑干杯:**
      用我们的葡萄酒系列为爱情、欢笑和珍贵时刻举杯庆祝。以时尚的方式分享人生里程碑和庆祝活动的喜悦,留下终生难忘的回忆。

      🏡 **提升你的家:**
      用精心布置的花束和一瓶上等葡萄酒来增强您家的氛围。我们的葡萄酒系列为任何环境增添了温暖和优雅,使其成为聚会的完美中心或装饰的迷人点缀。

      🌟 **难忘的印象:**
      我们的葡萄酒系列会给人留下深刻印象。无论是浪漫的约会之夜、亲密的晚餐,还是送给亲朋好友的特殊礼物,我们的葡萄酒和鲜花都会给人留下深刻的印象。

      选择我们的葡萄酒系列作为花束的精美点缀,将您的送礼体验提升到新的高度。用鲜花和酒瓶的完美结合来庆祝生活中的美丽、瞬间和联系。为爱、欢笑和赠送的艺术干杯。
      5产品

      3 REASONS WHY WINE & CHAMPAGNE ARE THE IDEAL GIFT

      Whether it's a romantic gesture, a heartfelt thank you, or a token of appreciation, our Wineand Champagne Collection adds a touch of sophistication and allure to everygift and occasion. Choose from a range of reds, whites, and sparkling options to suit your recipient’s preferences.

      1. The art of pairing

      Each bottle in our Wineand Champagne Collection is thoughtfully selected to enhance the beauty of your floral arrangement. Whether you're celebrating a special occasion, expressing gratitude, or simply sharing love, our champagne and wine hampers are chosen to elevate the flavours of life's precious moments.

      Each bottle in our Wineand Champagne Collection is thoughtfully selected to enhance the beauty of your floral arrangement. Whether you're celebrating a special occasion, expressing gratitude, or simply sharing love, our champagne and wine hampers are chosen to elevate the flavours of life's precious moments.

      2. Unforgettable impressions

      Make a lasting impression with our collection of fine Wines and Champagnes. Be it a romantic date, an intimate dinner, or a special gift for friends and family, these refined selections, paired with our thoughtful floral arrangements, are designed to resonate deeply and leave a mark on the heart.

      Make a lasting impression with our collection of fine Wines and Champagnes. Be it a romantic date, an intimate dinner, or a special gift for friends and family, these refined selections, paired with our thoughtful floral arrangements, are designed to resonate deeply and leave a mark on the heart.

      3. Elevate your home

      Enhance your home's ambience with a beautifully arranged bouquet and a fine bottle of wine. Our Wine Collection adds warmth and elegance to any setting, making it the perfect centrepiece for gatherings or a charming addition to your decor.

      Enhance your home's ambience with a beautifully arranged bouquet and a fine bottle of wine. Our Wine Collection adds warmth and elegance to any setting, making it the perfect centrepiece for gatherings or a charming addition to your decor.

      FREQUENTLY ASKED QUESTIONS ABOUT WINE ORDERING AND DELIVERING

      How can I place an order for wine and champagne?

      1. First, click on your preferred wine or champagne, and once on the product page, fill in the necessary details, such as the occasion and any desired add-ons. 
      2. Next, enter the recipient’s and your (sender) information, then add the gift item to your cart. 
      3. Finally, complete your purchase securely using the available payment methods, and your order will be prepared for delivery to the indicated address in Singapore, or beyond. 

      If you have any special instructions or requests, please make sure to contact us or include them in the “ask a question” box during checkout.

      1. First, click on your preferred wine or champagne, and once on the product page, fill in the necessary details, such as the occasion and any desired add-ons. 
      2. Next, enter the recipient’s and your (sender) information, then add the gift item to your cart. 
      3. Finally, complete your purchase securely using the available payment methods, and your order will be prepared for delivery to the indicated address in Singapore, or beyond. 

      If you have any special instructions or requests, please make sure to contact us or include them in the “ask a question” box during checkout.

      Can I customise my wine and champagne orders?

      Yes, you can customise your champagne and wine gift orders; however, please note that there is an additional charge of S$3 for customisation. Furthermore, the option to add on cake and flowers, as well as other items, allows you to further enhance your gift to your specific preferences. These additional features make your offering even more special and personalised, ensuring a truly memorable experience for the recipient.

      Yes, you can customise your champagne and wine gift orders; however, please note that there is an additional charge of S$3 for customisation. Furthermore, the option to add on cake and flowers, as well as other items, allows you to further enhance your gift to your specific preferences. These additional features make your offering even more special and personalised, ensuring a truly memorable experience for the recipient.

      Do you offer delivery for wine and champagne orders?

      Absolutely! We provide swift and reliable champagne and wine deliveriesin Singapore. However, orders must meet a minimum value of S$65. If you have specific preferences or need express services, additional charges may apply. Additionally, an individual aged 18 or older with a valid ID must be present to receive the alcoholic beverages. For more details, please refer to our terms and conditions page.

      Absolutely! We provide swift and reliable champagne and wine deliveriesin Singapore. However, orders must meet a minimum value of S$65. If you have specific preferences or need express services, additional charges may apply. Additionally, an individual aged 18 or older with a valid ID must be present to receive the alcoholic beverages. For more details, please refer to our terms and conditions page.

      Can I cancel or modify my wine and champagne orders after it has been placed?

      Yes, you can cancel or modify your wine and champagne orders, but requests must be made at least 48 hours before the scheduled delivery to incur only a 50% cancellation fee. On the other hand, for cancellations made less than 48 hours before delivery, the full purchase price is charged. 

      You can contact us at hello@floramoments.sg or (65) 8508 8400, providing your order confirmation number to make any changes. Our customer support team is always ready to assist you.

      Yes, you can cancel or modify your wine and champagne orders, but requests must be made at least 48 hours before the scheduled delivery to incur only a 50% cancellation fee. On the other hand, for cancellations made less than 48 hours before delivery, the full purchase price is charged. 

      You can contact us at hello@floramoments.sg or (65) 8508 8400, providing your order confirmation number to make any changes. Our customer support team is always ready to assist you.

      What should I do if there's an issue with my wine and champagne delivery?

      Please get in touch with us immediately if your wine or champagne arrives with issues such as cracks or spills. We understand how disappointing this can be and will promptly address the problem, providing compensation or replacements as needed. Additionally, unforeseen circumstances like weather or traffic disruptions may occasionally affect deliveries in Singapore. Considering this, our customer support team will make sure to assist you with any concerns. Our commitment is to maintain clear communication and ensure your satisfaction so you can enjoy your wine or champagne without worry.

      Please get in touch with us immediately if your wine or champagne arrives with issues such as cracks or spills. We understand how disappointing this can be and will promptly address the problem, providing compensation or replacements as needed. Additionally, unforeseen circumstances like weather or traffic disruptions may occasionally affect deliveries in Singapore. Considering this, our customer support team will make sure to assist you with any concerns. Our commitment is to maintain clear communication and ensure your satisfaction so you can enjoy your wine or champagne without worry.

      WHY CHOOSE US FOR WINE AND CHAMPAGNE DELIVERY IN SINGAPORE?

      Top quality wine & champagne selection

      Choosing us means selecting from a carefully curated range of top-quality wines and champagnes. Each bottle is handpicked for its exceptional flavour and character, ensuring your gift is truly special. Whether it’s a bold red or a bubbly champagne, our selection has something for every palate. Plus, our wines can turn a simple toast into a memorable celebration. With such a diverse selection, you will surely find the perfect bottle for any celebration.

      Choosing us means selecting from a carefully curated range of top-quality wines and champagnes. Each bottle is handpicked for its exceptional flavour and character, ensuring your gift is truly special. Whether it’s a bold red or a bubbly champagne, our selection has something for every palate. Plus, our wines can turn a simple toast into a memorable celebration. With such a diverse selection, you will surely find the perfect bottle for any celebration.

      Elegant gift and hamper curation with flowers

      Our hampers blend exquisite wines with stunning flower bouquets, creating a perfect harmony of taste and beauty. Each floral and wine selection is thoughtfully curated to impress and delight. As such, let our hampers make a sophisticated statement for birthdays, anniversaries, or any special moment. With our knack for detail, you can be sure every gift is truly one-of-a-kind. Not to mention, our hampers also add a touch of luxury to any occasion.

      Our hampers blend exquisite wines with stunning flower bouquets, creating a perfect harmony of taste and beauty. Each floral and wine selection is thoughtfully curated to impress and delight. As such, let our hampers make a sophisticated statement for birthdays, anniversaries, or any special moment. With our knack for detail, you can be sure every gift is truly one-of-a-kind. Not to mention, our hampers also add a touch of luxury to any occasion.

      Online shopping convenience

      Experience the ease of online shopping with FLORAMOMENTS.SG. Our intuitive website makes selecting, customising, and ordering champagne and wine gifts a breeze. Whether at home or on the go, enjoy the convenience of purchasing champagne and wine online in Singapore. With secure transactions, a streamlined process, and detailed product descriptions, gifting has never been easier or more efficient. Plus, our customer support team is always ready to assist you, ensuring a seamless shopping experience.

      Experience the ease of online shopping with FLORAMOMENTS.SG. Our intuitive website makes selecting, customising, and ordering champagne and wine gifts a breeze. Whether at home or on the go, enjoy the convenience of purchasing champagne and wine online in Singapore. With secure transactions, a streamlined process, and detailed product descriptions, gifting has never been easier or more efficient. Plus, our customer support team is always ready to assist you, ensuring a seamless shopping experience.

      Delivery across Singapore

      We offer same-day and express wine and champagne delivery in Singapore, ensuring your orders arrive on time and in perfect condition. Whether you’re planning a surprise gift, hosting a celebration, or simply stocking up at home, we’ve got you covered. So, sit back and relax while we take care of the delivery, allowing you to enjoy being a thoughtful gift-giver or an excellent host. Trust our reliable service to make every occasion special.

      Choose our flower shop’s Wineand Champagne Collection as an exquisite add-on to your floral bouquet and elevate your gifting experience to new heights. Celebrate life's beauty, moments, and connections with the perfect blend of blooms and bottles. Cheers to love, laughter, and the art of giving.

      We offer same-day and express wine and champagne delivery in Singapore, ensuring your orders arrive on time and in perfect condition. Whether you’re planning a surprise gift, hosting a celebration, or simply stocking up at home, we’ve got you covered. So, sit back and relax while we take care of the delivery, allowing you to enjoy being a thoughtful gift-giver or an excellent host. Trust our reliable service to make every occasion special.

      Choose our flower shop’s Wineand Champagne Collection as an exquisite add-on to your floral bouquet and elevate your gifting experience to new heights. Celebrate life's beauty, moments, and connections with the perfect blend of blooms and bottles. Cheers to love, laughter, and the art of giving.

      Where are you located?

      You can buy your 99 roses bouquet at our physical store at Tanjong Pagar, #02-48, Tanjong Pagar, Singapore 082001.

      Right next to Tanjong Pagar MRT station!

      Click here and be redirected to Google Maps.

      You can buy your 99 roses bouquet at our physical store at Tanjong Pagar, #02-48, Tanjong Pagar, Singapore 082001.

      Right next to Tanjong Pagar MRT station!

      Click here and be redirected to Google Maps.

      SAME-DAY AND EXPRESS DELIVERY

      Delivery timings and opening hours

      Our store operates during the following hours:

      • Weekdays: 9:30am to 7:30pm
      • Weekends and Public Holidays: 9:30am to 6:30pm

      While our wine and champagne delivery options in Singapore include:

      • Regular Delivery: Requires at least two hours’ notice for islandwide delivery in Singapore.
      • Express Delivery: Available if the order is placed within four hours of the latest delivery time.
      • Self-Pickup at Tanjong Pagar: A minimum lead time of one hour is required.
      • 24-hour/Midnight Delivery: Our 24-hour florist shop lets you schedule champagne and wine deliveries in Singapore between 10pm and 8am. To qualify, place your order before 4:30pm, with fees ranging from S$58 to S$148.

      Please refer to our delivery policy page for more details on FLORAMOMENTS.SG’s wine and champagne delivery process.

      Our store operates during the following hours:

      • Weekdays: 9:30am to 7:30pm
      • Weekends and Public Holidays: 9:30am to 6:30pm

      While our wine and champagne delivery options in Singapore include:

      • Regular Delivery: Requires at least two hours’ notice for islandwide delivery in Singapore.
      • Express Delivery: Available if the order is placed within four hours of the latest delivery time.
      • Self-Pickup at Tanjong Pagar: A minimum lead time of one hour is required.
      • 24-hour/Midnight Delivery: Our 24-hour florist shop lets you schedule champagne and wine deliveries in Singapore between 10pm and 8am. To qualify, place your order before 4:30pm, with fees ranging from S$58 to S$148.

      Please refer to our delivery policy page for more details on FLORAMOMENTS.SG’s wine and champagne delivery process.

      Worldwide delivery

      We deliver our top-quality Wines and Champagnes to cities across the globe. Interested in sending a special wine hamper internationally? WhatsApp us at +65 8508 8400 or email us at hello@floramoments.sg. Let us help you send your special gifts to loved ones no matter where they are.

      We deliver our top-quality Wines and Champagnes to cities across the globe. Interested in sending a special wine hamper internationally? WhatsApp us at +65 8508 8400 or email us at hello@floramoments.sg. Let us help you send your special gifts to loved ones no matter where they are.

      Free shipping available

      At FLORAMOMENTS.SG, we offer free wine and champagne delivery in Singapore during these convenient time slots:

      • 9am to 2pm
      • 1pm to 6pm
      • 6pm to 10pm

      We also provide one-hour delivery slots available 24/7 at different price points. Curious if your order qualifies for free delivery? Just drop us an email or reach out to us on social media.

      At FLORAMOMENTS.SG, we offer free wine and champagne delivery in Singapore during these convenient time slots:

      • 9am to 2pm
      • 1pm to 6pm
      • 6pm to 10pm

      We also provide one-hour delivery slots available 24/7 at different price points. Curious if your order qualifies for free delivery? Just drop us an email or reach out to us on social media.

      COMMONLY ASKED QUESTIONS

      How fresh are your flowers?

      FLORAMOMENTS.SG prides itself on being one of the most skilled express florists in Singapore. We ensure the quality of our fresh flowers through the expertise of our top florists and by minimising delivery issues. This freshness not only stands out on its own but also beautifully complements our Wine and Champagne hampers, enhancing the beauty and elegance of your floral gift.

      FLORAMOMENTS.SG prides itself on being one of the most skilled express florists in Singapore. We ensure the quality of our fresh flowers through the expertise of our top florists and by minimising delivery issues. This freshness not only stands out on its own but also beautifully complements our Wine and Champagne hampers, enhancing the beauty and elegance of your floral gift.

      How long can these flowers last?

      Fresh flowers bought from our store typically last five to seven days. While high temperatures may slightly reduce their lifespan, with extra care, you can extend their freshness  to at least seven days.

      Fresh flowers bought from our store typically last five to seven days. While high temperatures may slightly reduce their lifespan, with extra care, you can extend their freshness  to at least seven days.

      Replacement of flowers / fillers / foliage

      In rare instances of supply chain disruptions or availability issues, some flowers in our products may need to be substituted if they are unavailable.

      Rest assured, any replacements will match the value of the original product and our florists will endeavour to maintain a similar colour theme. Should any significant alterations be necessary that might change the original appearance of the bouquet, our team will contact you directly. We appreciate your understanding and support!

      In rare instances of supply chain disruptions or availability issues, some flowers in our products may need to be substituted if they are unavailable.

      Rest assured, any replacements will match the value of the original product and our florists will endeavour to maintain a similar colour theme. Should any significant alterations be necessary that might change the original appearance of the bouquet, our team will contact you directly. We appreciate your understanding and support!

      What are your payment methods?

      We accept almost all forms of payment for our flowers, wine, and champagne orders and deliveries in Singapore:

      1. PayNow: Flora Moments Pte. Ltd. UEN: 201607368G | During your interactions with our customer service agents, please send your screenshots via WhatsApp at +65 8508 8400 or email us at hello@floramoments.sg for verification.
      2. Local and International Credit and Debit Cards: MasterCard, Visa, American Express, UnionPay, Apple Pay, Google Pay, Shop Pay
      3. PayPal
      4. Buy-Now-Pay-Later (BNPL): Atome, ShopBack PayLater, GrabLater
      5. E-Wallets: GrabPay, ShopeePay, Fave, AliPay, ShopBack, TouchNGo, Akulaku PayLater, AlipayHK, LinePay, BPI, TrueMoney, Boost, etc.
      • Online CheckOut - Credit/Debit Cards: Most methods above are valid
      • Customer-supported checkout - Credit / Debit Cards, Atome, ShopeePay, GrabPay: Please click here, and enter the amount to be paid. During your interactions with our customer service agents, please send your screenshots via WhatsApp at +65 8508 8400 or email us at hello@floramoments.sg for verifications.
      • We also accept Alipay, FavePay, and Touch N Go. Please kindly WhatsApp us at +65 8508 8400 or email us at hello@floramoments.sg for more information.

      We accept almost all forms of payment for our flowers, wine, and champagne orders and deliveries in Singapore:

      1. PayNow: Flora Moments Pte. Ltd. UEN: 201607368G | During your interactions with our customer service agents, please send your screenshots via WhatsApp at +65 8508 8400 or email us at hello@floramoments.sg for verification.
      2. Local and International Credit and Debit Cards: MasterCard, Visa, American Express, UnionPay, Apple Pay, Google Pay, Shop Pay
      3. PayPal
      4. Buy-Now-Pay-Later (BNPL): Atome, ShopBack PayLater, GrabLater
      5. E-Wallets: GrabPay, ShopeePay, Fave, AliPay, ShopBack, TouchNGo, Akulaku PayLater, AlipayHK, LinePay, BPI, TrueMoney, Boost, etc.
      • Online CheckOut - Credit/Debit Cards: Most methods above are valid
      • Customer-supported checkout - Credit / Debit Cards, Atome, ShopeePay, GrabPay: Please click here, and enter the amount to be paid. During your interactions with our customer service agents, please send your screenshots via WhatsApp at +65 8508 8400 or email us at hello@floramoments.sg for verifications.
      • We also accept Alipay, FavePay, and Touch N Go. Please kindly WhatsApp us at +65 8508 8400 or email us at hello@floramoments.sg for more information.

      Where are you located?

      We are located at 1 Tanjong Pagar, #02-48, Tanjong Pagar, Singapore 082001, right next to Tanjong Pagar MRT station. Click here to be redirected to Google Maps, where you can easily find directions and explore the area.

      We are located at 1 Tanjong Pagar, #02-48, Tanjong Pagar, Singapore 082001, right next to Tanjong Pagar MRT station. Click here to be redirected to Google Maps, where you can easily find directions and explore the area.

      COMMONLY ASKED QUESTIONS — DELIVERY

      Are there any restrictions on the delivery locations in Singapore?

      Restricted areas in Singapore include locations such as airport cargo areas, roads near airlines, military facilities, jails, shipyards, Jurong Island, and Seletar Aerospace. To ensure the smooth delivery of your flower and wine gifts, please make sure the delivery date, address, and recipient's contact information are correct, and that the recipient is available to accept the gift. If the initial delivery attempt is unsuccessful, we offer a redelivery at the next available time for an additional fee of S$28.

      Additionally, for remote locations, we reserve the right to charge an additional fee of up to S$15 extra due to additional delivery costs incurred on our side. Remote areas consist of Sentosa Island, crematoriums, areas around Marina Coastal Drive, turf clubs, and the Changi Loyang area.

      Restricted areas in Singapore include locations such as airport cargo areas, roads near airlines, military facilities, jails, shipyards, Jurong Island, and Seletar Aerospace. To ensure the smooth delivery of your flower and wine gifts, please make sure the delivery date, address, and recipient's contact information are correct, and that the recipient is available to accept the gift. If the initial delivery attempt is unsuccessful, we offer a redelivery at the next available time for an additional fee of S$28.

      Additionally, for remote locations, we reserve the right to charge an additional fee of up to S$15 extra due to additional delivery costs incurred on our side. Remote areas consist of Sentosa Island, crematoriums, areas around Marina Coastal Drive, turf clubs, and the Changi Loyang area.

      Are there any additional information I would need to provide for deliveries to hospitals in Singapore?

      When arranging deliveries to hospitals, please provide the complete registered name of the patient as it appears on their National Registration Identity Card (NRIC) or Passport, along with full ward details in the recipient information. This data is essential for obtaining hospital clearance, allowing our delivery staff to complete the delivery promptly.

      When arranging deliveries to hospitals, please provide the complete registered name of the patient as it appears on their National Registration Identity Card (NRIC) or Passport, along with full ward details in the recipient information. This data is essential for obtaining hospital clearance, allowing our delivery staff to complete the delivery promptly.

      What are your peak period policies?

      During peak and seasonal periods, free delivery charges for our flowers, wine, and hampers, may be suspended and the delivery fees for our Express and Urgent services may be subject to changes and/or increase without further notice. You can check the delivery fee on the billing page during checkout, or you can call us at +65 6359 2312 or WhatsApp us at +65 8508 8400 for further enquiries. 

      Peak Periods include:

      • Mother's Day (Second Sunday of May)
      • Valentine's Day (14th of February)

      During peak and seasonal periods, free delivery charges for our flowers, wine, and hampers, may be suspended and the delivery fees for our Express and Urgent services may be subject to changes and/or increase without further notice. You can check the delivery fee on the billing page during checkout, or you can call us at +65 6359 2312 or WhatsApp us at +65 8508 8400 for further enquiries. 

      Peak Periods include:

      • Mother's Day (Second Sunday of May)
      • Valentine's Day (14th of February)

      Are there any changes to Valentine's Day & Mother's Day order deliveries?

      Please note that from the ninth to the 16th of February (for Valentine’s Day) and five days leading up to the second Sunday of May (for Mother’s Day), delivery prices will increase due to heightened costs of raw materials. Therefore, ensure the address, contact details, and gift message for your recipient are accurate when you place your order, as we are unable to make changes to the Mother’s Day or Valentine's Day flower orders, including hamper and wine gifts, due to the significant increase in demand.

      Also, note that we will NOT be delivering to Jurong Island, Airline Road, Changi Airport Cargo and Airbase, PSA (Free Freight Zone), Sentosa, Marina Bay Sands, all military bases, school campuses, and shopping malls during this period. Additionally, we will contact you within five to 10 minutes of receiving your item to confirm your order.

      To reduce the risk of order rejections during this period, please arrange the delivery location to include

      • HDBs,
      • Offices and commercial locations with known ease of parking,
      • Offices and commercial locations next to the roads without zig-zag lines

      Summary of what to expect during these periods:

      • These periods are from the ninth of February the 14th of February, and the five days prior to the second Sunday of May
      • No address changes are possible once the orders are submitted
      • Specific time delivery will be suspended
      • There will only be a limited selection of products
      • "Do not call Recipient" delivery service will be suspended
      • Special delivery requests will be suspended
      • Delivery to all educational institutions, airports, seaports, terminals, Sentosa, shopping malls and military bases will be suspended
      • After three calls to the recipient's phone, the delivery partner will leave the order at the doorstep or with the reception

      Your understanding and patience are greatly appreciated during these busy times, and we apologise for any inconvenience this may cause.

      Please note that from the ninth to the 16th of February (for Valentine’s Day) and five days leading up to the second Sunday of May (for Mother’s Day), delivery prices will increase due to heightened costs of raw materials. Therefore, ensure the address, contact details, and gift message for your recipient are accurate when you place your order, as we are unable to make changes to the Mother’s Day or Valentine's Day flower orders, including hamper and wine gifts, due to the significant increase in demand.

      Also, note that we will NOT be delivering to Jurong Island, Airline Road, Changi Airport Cargo and Airbase, PSA (Free Freight Zone), Sentosa, Marina Bay Sands, all military bases, school campuses, and shopping malls during this period. Additionally, we will contact you within five to 10 minutes of receiving your item to confirm your order.

      To reduce the risk of order rejections during this period, please arrange the delivery location to include

      • HDBs,
      • Offices and commercial locations with known ease of parking,
      • Offices and commercial locations next to the roads without zig-zag lines

      Summary of what to expect during these periods:

      • These periods are from the ninth of February the 14th of February, and the five days prior to the second Sunday of May
      • No address changes are possible once the orders are submitted
      • Specific time delivery will be suspended
      • There will only be a limited selection of products
      • "Do not call Recipient" delivery service will be suspended
      • Special delivery requests will be suspended
      • Delivery to all educational institutions, airports, seaports, terminals, Sentosa, shopping malls and military bases will be suspended
      • After three calls to the recipient's phone, the delivery partner will leave the order at the doorstep or with the reception

      Your understanding and patience are greatly appreciated during these busy times, and we apologise for any inconvenience this may cause.

      Do you deliver wine hampers to Marina Bay Sands (MBS) and Jewel or Changi Airport?

      While other online florists may not offer delivery to Marina Bay Sands (MBS) and Changi Airport, we do provide this service. However, please note that there is an additional charge of S$28 for deliveries to MBS and S$10 for deliveries to Jewel or Changi Airport.

      While other online florists may not offer delivery to Marina Bay Sands (MBS) and Changi Airport, we do provide this service. However, please note that there is an additional charge of S$28 for deliveries to MBS and S$10 for deliveries to Jewel or Changi Airport.

      Are there any restrictions on delivery during the Formula 1 (F1) race seasons in Singapore?

      Due to road closures associated with the F1 event, deliveries to specific locations will be impacted. Throughout the F1 period, we may be unable to deliver the areas within the CBD. If this is the case, we will incur an additional S$28 fee for rescheduling the delivery of the order to another location in Singapore.

      For additional information, please call us at +65 6359 2312 or WhatsApp us at +65 8508 8400 to enquire further.

      Due to road closures associated with the F1 event, deliveries to specific locations will be impacted. Throughout the F1 period, we may be unable to deliver the areas within the CBD. If this is the case, we will incur an additional S$28 fee for rescheduling the delivery of the order to another location in Singapore.

      For additional information, please call us at +65 6359 2312 or WhatsApp us at +65 8508 8400 to enquire further.

      How does Flora Moments handle delivery delays and problems?

      We are committed to ensuring that your order arrives within the designated time slot, as we understand the importance of timely delivery for your special moments and occasions.

      Our promise to you includes a dedicated effort to meet your selected delivery time.

      However, on very rare occasions, unforeseen circumstances such as severe weather, traffic disruptions, or other logistical challenges may arise, potentially affecting our ability to deliver as promised. In such exceptional cases, we prioritise communication and will inform you about any changes or delays as soon as possible.

      We aim to provide you with the best possible solution and minimise any inconvenience, ensuring your satisfaction and trust in our service. Your understanding and flexibility in these rare situations are greatly appreciated as we strive to deliver excellence even when faced with challenges.

      We are committed to ensuring that your order arrives within the designated time slot, as we understand the importance of timely delivery for your special moments and occasions.

      Our promise to you includes a dedicated effort to meet your selected delivery time.

      However, on very rare occasions, unforeseen circumstances such as severe weather, traffic disruptions, or other logistical challenges may arise, potentially affecting our ability to deliver as promised. In such exceptional cases, we prioritise communication and will inform you about any changes or delays as soon as possible.

      We aim to provide you with the best possible solution and minimise any inconvenience, ensuring your satisfaction and trust in our service. Your understanding and flexibility in these rare situations are greatly appreciated as we strive to deliver excellence even when faced with challenges.

      "Do Not Call Recipient" delivery service

      Unfortunately, we cannot guarantee our service for "Do Not Call Recipient" deliveries being sent to "Gated Compounds" locations. The sender or buyer would have to arrange the necessary steps to ensure that our delivery driver is able to maintain the secrecy of the surprise. Please kindly call us at +65 6359 2312 or WhatsApp us at +65 8508 8400 to make the necessary arrangements with our delivery drivers. 

      While we strive to provide the best services we can possibly give, we are unfortunately not accountable for any spoilage or surprises in these situations. Additionally, if condominium intercoms are not being answered or security guards need to call the recipient for confirmation, we are also not responsible for any resulting issues.

      While our delivery drivers aim to not call the recipient, after 15 minutes of trying, our delivery partners may have the discretion to call the recipient in order to fulfil the order.

      This policy applies to all deliveries, including flower, hampers, and wine and champagne deliveries in Singapore.

      Unfortunately, we cannot guarantee our service for "Do Not Call Recipient" deliveries being sent to "Gated Compounds" locations. The sender or buyer would have to arrange the necessary steps to ensure that our delivery driver is able to maintain the secrecy of the surprise. Please kindly call us at +65 6359 2312 or WhatsApp us at +65 8508 8400 to make the necessary arrangements with our delivery drivers. 

      While we strive to provide the best services we can possibly give, we are unfortunately not accountable for any spoilage or surprises in these situations. Additionally, if condominium intercoms are not being answered or security guards need to call the recipient for confirmation, we are also not responsible for any resulting issues.

      While our delivery drivers aim to not call the recipient, after 15 minutes of trying, our delivery partners may have the discretion to call the recipient in order to fulfil the order.

      This policy applies to all deliveries, including flower, hampers, and wine and champagne deliveries in Singapore.

      What do we do when the recipient is not present or the sender & recipient are not picking up calls?

      For "Call Buyer", after three missed calls or five minutes of waiting, the delivery partner will leave the ordered item at the doorstep.

      For "Call Recipient", after three missed calls or five minutes of waiting, the delivery partner will leave the ordered item at the doorstep.

      For "Leave At Neighbour", if neighbours are not around, the delivery partner will leave the ordered item at the doorstep.

      "Leave At Doorstep" will be the default step for orders of conflicting instructions.

      For "Call Buyer", after three missed calls or five minutes of waiting, the delivery partner will leave the ordered item at the doorstep.

      For "Call Recipient", after three missed calls or five minutes of waiting, the delivery partner will leave the ordered item at the doorstep.

      For "Leave At Neighbour", if neighbours are not around, the delivery partner will leave the ordered item at the doorstep.

      "Leave At Doorstep" will be the default step for orders of conflicting instructions.

      Are there any special request delivery service limitations?

      While we do our best effort to cater to special requests, please kindly note that FLORAMOMENTS.SG cannot guarantee the success, nor will be liable for any mishaps. Therefore, we kindly seek your understanding.

      If you have any specific requests, please kindly call us at +65 6359 2312 or WhatsApp us at +65 8508 8400 to make the necessary arrangements with our delivery drivers.

      While we do our best effort to cater to special requests, please kindly note that FLORAMOMENTS.SG cannot guarantee the success, nor will be liable for any mishaps. Therefore, we kindly seek your understanding.

      If you have any specific requests, please kindly call us at +65 6359 2312 or WhatsApp us at +65 8508 8400 to make the necessary arrangements with our delivery drivers.